The room was poorly designed for practicality—no storage space and limited bathroom options. The noise from the street made it impossible to sleep well, as the windows did nothing to block it out. Breakfast was a disaster. the items were cold and poorly managed, making it clear the hotel prioritizes profit over guest experience.

perfect base for exploring palermo's vibrant culture and parks

i had a fantastic stay at this charming hotel, which was conveniently situated just a short walk from the bustling via maqueda and the relaxing piazza marina, making it easy to dive into the lively local atmosphere and enjoy the beautiful gardens in the area.

The definition of a "luxury suite" was suspect-called a suite, but it resembled a larger room lacking real luxury amenities like glasses or a coffee machine. Breakfast served in the terrace room had limited variety and seating, leading to issues during busy hours. The extra charge for accessing the spa and pool felt off for the price. A glass wall between the bed and bathroom may be better suited for those in a more intimate relationship.

We stayed in the Luxury Quadruple Room, and it was so spacious! Super comfy beds and lovely decor. The location was spot on for wandering around the local restaurants and sights. It was nice having a family group area in the breakfast room, but finding seats during busy times was tricky.

The check-in process, the room amenities, the quality of linens was simply exceptional.

Had an amazing trip with friends! We explored the beautiful gardens and enjoyed the vibrant local atmosphere. I highly recommend checking out the street food tours and the historical sites. The location was perfect, making it easy to get around town. The power sockets were especially handy for charging devices!

One concern was limited breakfast seating, which made it tough to find a place to sit during busy hours.

The location was perfect, allowing easy access to local sights. I loved the lovely courtyard and clean, modern room.

great location but breakfast could improve

The location was fantastic, just steps away from shops and restaurants. I loved enjoying breakfast on the top floor with stunning views of the city! The staff, especially Roxana and Victoria, provided exceptional service throughout my stay.

Breakfast options were limited during peak hours, making it challenging to find a seat.

Our stay was amazing—especially loved the massage at the spa and the historic feel of the place! The breakfast was more basic than expected though.

I enjoyed my stay in a room with a nice balcony that offered a city view. The hotel was near a lively pedestrian street where I found many restaurants. The breakfast was served in a lovely room with a great view. I tried the private hour in the spa, which was a memorable experience for me and my partner.